Consumers Gas Company
Serving Southern Illinois
We are extremely concerned about the spread of COVID-19. We are committed to helping our customers and employees get through this difficult period. To keep the virus from spreading we ask that you limit contact with our employees.
If you come to our offices to pay your bill, leave your payment in the drop box at the door. You can also pay online, by phone, and by mail. Thank you for your cooperation in keeping everyone safe. Please call us if you need help setting up your account online or need any other services.
As of 3/16/2020, Consumers Gas Company stopped disconnections for non-payment and stopped all late fees. Reconnection fees have also been suspended. Consumers Gas Company will not disconnect for non-payment, will not charge penalties for late payments and will not charge reconnection fees to customers at the same address as the disconnection until January 1, 2021.