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Consumers Gas Company

Serving Southern Illinois

Albion
Bone Gap
Browns
Carmi
Equality
Junction
Omaha
New Haven
New Shawneetown
Ridgway
Shawneetown
West Salem

Emergency after Hours, Weekends and Holidays
(618) 382-4158 or toll free 1(800) 322-4158

If you smell natural gas or suspect a natural gas leak inside your home or building, set your phone down and do not hang up.  Immediately leave your residence/business.  Do not turn on or off any lights or use any electrical devices of any kind.  Go to a neighbor’s house or wait outside away from the house/building.  Call us at 618-382-4158 or 1-800-322-4158 to report the leak and wait for the service person to arrive.


If you smell natural gas or suspect a natural gas leak
outside your home or building, call us at 618-382-4158 or 1-800-322-4158 to report the leak.  Stay away from the area while you wait for a service person to arrive.

As we are concerned for our customers and employees, please follow COVID-19 health and safety guidelines when visiting our offices. For more information, go to our COVID-19 Alerts webpage.

CARMI OFFICE

Consumers Gas Company – Carmi Office

Call JULIE – Toll-Free number
1 (800) 892-0123

Illinois Commerce Commission
www.icc.illinois.gov

Illinois Commerce Commission Rules that affect customers:
http://www.ilga.gov/commission