Consumers Gas Company
Serving Southern Illinois
Albion
Bone Gap
Browns
Carmi
Equality
Junction
Omaha
New Haven
New Shawneetown
Ridgway
Shawneetown
West Salem
Emergency after Hours, Weekends and Holidays
(618) 382-4158 or toll free 1(800) 322-4158
If you smell natural gas or suspect a natural gas leak inside your home or building, set your phone down and do not hang up. Immediately leave your residence/business. Do not turn on or off any lights or use any electrical devices of any kind. Go to a neighbor’s house or wait outside away from the house/building. Call us at 618-382-4158 or 1-800-322-4158 to report the leak and wait for the service person to arrive.
If you smell natural gas or suspect a natural gas leak outside your home or building, call us at 618-382-4158 or 1-800-322-4158 to report the leak. Stay away from the area while you wait for a service person to arrive.
As we are concerned for our customers and employees, please follow COVID-19 health and safety guidelines when visiting our offices. For more information, go to our COVID-19 Alerts webpage.
Consumers Gas Company – Carmi Office
Call JULIE – Toll-Free number
1 (800) 892-0123
Illinois Commerce Commission
www.icc.illinois.gov
Illinois Commerce Commission Rules that affect customers:
http://www.ilga.gov/commission